How can we help?
Return and Refund
1. How do I request a return?
Contact support with the order number, item and reason before sending anything back.
2. What is the return period?
Eligible products may be requested for return within the stated policy period.
3. When will I receive a refund?
Approved refunds are processed after returned goods pass inspection.
4. Damaged or incorrect products
Send clear photos and packaging information to support for priority handling.